Built by Centra
Overview
Voyado is the Agentic Customer Experience Suite built for retail, combining customer engagement, product discovery, and loyalty into one connected platform.
Through the integration with Centra, Voyado uses real-time customer and order data to power personalized, automated experiences across the full customer journey.
Use cases with Voyado Engage and Centra:
• Activate customer and order data from Centra in real time
• Build advanced segments based on behavior and transactions
• Automate lifecycle communication across email and SMS
• Personalize experiences across channels
• Drive loyalty and repeat purchases
By connecting Centra’s commerce engine with Voyado, retailers can move from fragmented tools to a unified, data-driven approach—turning insights into action that drives retention, loyalty, and revenue.
Voyado offers a suite of CX products to help retailers turn their data into agentic action. Built for how retail actually works, Voyado helps retailers understand their customers and what products matter to them — so they can act smarter, faster, and more personally, and create experiences people want to return to.
By bringing customer engagement, loyalty, product discovery, and retail media together in one retail-first, agentic suite, Voyado supports stronger customer relationships, higher customer lifetime value, and real business impact.
The agentic CX suite purpose-built for retail.