Built by Patchworks
Overview
Swap Commerce is a global "all-in-one" e-commerce operating system that streamlines the end-to-end post-purchase experience, with a heavy focus on returns and logistics. It provides retailers with a unified dashboard to manage global shipping, tracking, and tax compliance, while its core returns portal uses AI-driven logic to prioritize exchanges and store credit over cash refunds. By automating complex reverse logistics and cross-border operations, Swap helps brands reduce operational costs, retain more revenue, and provide a seamless, branded experience for customers worldwide.
Patchworks provides a customisable iPaaS framework to bridge Centra and Swap, turning a lack of pre-built connectors into an advantage by allowing for a fully bespoke, API-led integration tailored to your specific data needs.