Customer support
Built by Patchworks
Overview
Gorgias is an AI-powered customer service platform specifically designed for e-commerce brands to centralize all support inquiries into a single dashboard. By leveraging automation and machine learning, Gorgias can instantly answer repetitive questions, like "Where is my order?", freeing up support teams to focus on high-value conversations that drive sales.
Patchworks provides a customisable iPaaS framework to bridge Centra and Gorgias, turning a lack of pre-built connectors into an advantage by allowing for a fully bespoke, API-led integration tailored to your specific data needs.
Customer support